How to fix QuickBooks Printer and PDF issues?
Amongst all the helpful features that Intuit developed to make the lives of QuickBooks users easier, there is also the very handy option to print PDF documents, checks, invoices, etc., right out of you QuickBooks application.
In order to print these documents QuickBooks requires specific components. Those are, for example, XPS Document Writer, MSXML and Print Spooler services.
Should there be any PDF or printing issues and errors with these components, the QuickBooks PDF Repair Tool is designed to help you resolve printing issues for PDF files from QuickBooks Desktop and QuickBooks Online.
In the following blog post, we will explain you step by step the causes and solutions for the PDF and printing issues you are facing, so you can efficiently solve them by yourself.
Fix Printing issues with the QuickBooks Print and PDF Repair Tool
- Unable to print reports, invoices or checks.
- Problems while attempting to print.
- QuickBooks is not responding after print command.
- Printer prints only blank pages.
- QuickBooks fails to create PDF files.
- Saving PDF files with QuickBooks fails.
- Components from a PDF file are missing.
- QuickBooks is unable to connect to the printer.
- Installation of PDF Converter causes issues.
- Error 30, error 20 or error 41 show up while PDF Converter is activated.
- Unrecoverable QuickBooks error.
QuickBooks shows “The Device is not ready”.
checklist before using the QuickBooks Print and PDF Repair Tool
- General printer check – As simple as it might sound, please make sure that your printer is plugged in properly and functioning.
- Printing process – Try to print a document from another program on your computer. If the print is unsuccessful, the problem is not causes by QuickBooks itself.
- Restart your computer – In some cases rebooting/restarting your computer can resolve technical issues.
- Unable to print transaction forms from QuickBooks – Sometimes you are able to print reports but not transaction documents. If the template that you are using for your transaction document is damaged, you can try to choose another one and see if it fixes the problem.
Printer error messages – Often times error messages pop up, documents are not getting printed or coming out falsely. Some of these error codes might say this:
1. Windows Error Dialog – There is a problem with the Operating System Windows. With these kind of issues the QuickBooks Repair Tool is unable to assist you.
2. QuickBooks Error Dialog – These kind of problems are fixable with the Repair Tool. We will go into more detailed troubleshooting.
Useful methods to solve your QuickBooks printing problems
Most of the printing related problems with QuickBooks result from broken qbprint.qbp or wpr.ini files.
These are the files where the QuickBooks software “stores” print-information. In case the files are corrupted, the problems create printing issues. Are the files damaged, prints come out false.
The ..qbp files contain information about print selections and the setup for the different forms (invoices, estimates, etc.).
The .ini files on the other hand contain more general information about Windows printers. Their file size is smaller than the .qbp files and it is quite uncommon that there are major problems with these files.
Method 1 – The QuickBooks PDF and Print Repair Tool
Ensure that you have an installation of the latest version of the Repair Tool. It is run by the Windows Admin Permission.
Start your QuickBooks software and open the PDF and Print Repair Tool.
Follow the given instructions to run tests on your files or documents. Usually the Repair Tool fixes most of the common printing issues and PDF errors in QuickBooks.
Method 2 – Restoring your broken files with the help of your back-up
If you have a QuickBooks software version where a back-up is created automatically, or you take care of this important step manually, you should be able to resolve your PDF or printer issues fairly easily by restoring your broken files with them. In any case, make sure that you are really only restoring the printer files and not old QuickBooks company data files!
Method 3 – Rename or delete the printer files
Do you want to save some time and take the most forward approach to solving your issue? Then you can try to rename or delete the damaged files.
- Locate the file that causes problems.
- With a right-click of your cursor on the file, select Rename and change the ending of the file name to .qbprint.old or wpr.old. Do not delete them yet!
- Restart QuickBooks and open your company file that is related to the damaged print file.
- Select File and then choose Printer Setup from the menu.
- Go ahead and choose a transaction in Form Name.
Click the OK button.
This process creates a file free of errors. Note that this will also reset the printer settings.
Summary:
In order to print PDF files in the form of Invoices, paychecks or any other document in PDF format QuickBooks requires specific components.
Those are, for example, XPS Document Writer, MSXML and Print Spooler services.
Should there be any PDF or printing issues and errors with these components, the QuickBooks PDF Repair Tool is designed to help you resolve printing issues for PDF files from QuickBooks Desktop and QuickBooks Online.
We contributed to this easy to follow article with request from QuickBooks users struggling with printing issues with QuickBooks desktop.
Most users complained similar issues Specially during payroll or printing checks which can be very frustrating when its most needed.
We hope, that this blog post enabled you to fix your PDF printing issues with much of an hassle
Just sometimes the errors can be more tricky to locate, especially if you don’t have a whole lot of computer expertise yourself.
Should your problem still persist, do not risk further damages or data loss that would cause operational delays for your business. Contact a professional QuickBooks ProAdvisor for reliable and gratifying assistance.
You can easily reach us at +1 971 205 3827 or send your queries through email at: support@accountingproadvisor.net
